The good
Brian is a nice and good guy.
Fair pricing.
The bad
Poor quality work. They use low quality materials. Very sloppy uneven cuts. make incorrect measurements. Lack experience.
Workers left huge messes and covered it up hoping I wouldn’t see it.
We were given so many false promises about deadlines we lost trust quickly
There is no quality control and the project manager assumes things were done correctly when they weren’t so you have to end up being your own project manager, and keep track of things and micromanage.
Karen Tang
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March 22, 2024
Brian came on short notice to help us identify the source of a leak and to quickly remediate some mold/water issues in the walls and floors. He is a specialist in this area and was much appreciated as water leaks can be stressful and difficult to deal with. He has the technical equipment to diagnose the source and scope of the issue, and could explain what he found and next steps in simple terms. If you're finding water leaks in the house with the recent rains in SF, and need someone to help figure out the source and remediate issues, you should call Brian.
Jim Suer
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September 08, 2023
Had a large water leak in my mother's house caused by a nail that went through the baseboard during a remodel from years prior. In response to the leak, only a small amount of drywall, a bit of mold/mildew mitigation, and extensive drying, we were able to save the recently installed wood flooring from being damaged by the water.
Brian and his crew did an excellent job in mitigating any potential mold issues and quickly drying out the area. What started as a major fiasco was quickly remedied and by the end of it all was as if nothing had ever happened. My mother was ecstatic with the care and service Brian and his crew provided and we highly recommend him to others if in a similar situation. Brian also informed us of the various deficiencies of the previous remodeling crew and so we'll be hiring him for any future renovation projects as well due to his expertise and competitive pricing.
MEJ
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November 15, 2023
My wife and I have been dealing with a strange smell coming from the bathroom for several weeks. I called several of the local mold inspectors, but the only one that picked up and communicated with me was Green Oak Restoration.
After speaking with Brian for several minutes it was obvious that he is extremely knowledgeable and professional. He was very thorough in his explanation of what we should look for and what he would look for in his inspection.
The next day Brian came to our place and conducted a couple tests, including a thermal inspection and moisture reading. Fortunately he did not find any mold.
Brian will be the first person I will reach out to if I ever need help with any type of inspection or remediation.
Marsha Huang
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September 30, 2023
It had been many dry years before last year's big storms, so we were completely unprepared for the crazy amount of water that leaked thru our roof during one of last winter's storms. The water caused a significant amount of damage in our attic, upstairs bedroom, and all the way down to the garage! Thank goodness for Green Oak Restoration. We called Green Oak based on the recommendation of a friend, who had suffered from a failed upstairs water heater. Brian at Green Oak, who presumably is the owner, really takes pride in his work and truly cares about customer service. The project extended out quite some time and Brian was always in contact, checking on the quality of work, and definitely always trying to gauge our customer satisfaction. I really appreciated that he cared about us as customers and took the time to ensure we were happy with the work, rather than trying to move on to the next thing quickly.
Our Address
12831 Alcosta Blvd suite a, San Ramon, CA 94583, USA
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The good Brian is a nice and good guy. Fair pricing. The bad Poor quality work. They use low quality materials. Very sloppy uneven cuts. make incorrect measurements. Lack experience. Workers left huge messes and covered it up hoping I wouldn’t see it. We were given so many false promises about deadlines we lost trust quickly There is no quality control and the project manager assumes things were done correctly when they weren’t so you have to end up being your own project manager, and keep track of things and micromanage.
Brian came on short notice to help us identify the source of a leak and to quickly remediate some mold/water issues in the walls and floors. He is a specialist in this area and was much appreciated as water leaks can be stressful and difficult to deal with. He has the technical equipment to diagnose the source and scope of the issue, and could explain what he found and next steps in simple terms. If you're finding water leaks in the house with the recent rains in SF, and need someone to help figure out the source and remediate issues, you should call Brian.
Had a large water leak in my mother's house caused by a nail that went through the baseboard during a remodel from years prior. In response to the leak, only a small amount of drywall, a bit of mold/mildew mitigation, and extensive drying, we were able to save the recently installed wood flooring from being damaged by the water. Brian and his crew did an excellent job in mitigating any potential mold issues and quickly drying out the area. What started as a major fiasco was quickly remedied and by the end of it all was as if nothing had ever happened. My mother was ecstatic with the care and service Brian and his crew provided and we highly recommend him to others if in a similar situation. Brian also informed us of the various deficiencies of the previous remodeling crew and so we'll be hiring him for any future renovation projects as well due to his expertise and competitive pricing.
My wife and I have been dealing with a strange smell coming from the bathroom for several weeks. I called several of the local mold inspectors, but the only one that picked up and communicated with me was Green Oak Restoration. After speaking with Brian for several minutes it was obvious that he is extremely knowledgeable and professional. He was very thorough in his explanation of what we should look for and what he would look for in his inspection. The next day Brian came to our place and conducted a couple tests, including a thermal inspection and moisture reading. Fortunately he did not find any mold. Brian will be the first person I will reach out to if I ever need help with any type of inspection or remediation.
It had been many dry years before last year's big storms, so we were completely unprepared for the crazy amount of water that leaked thru our roof during one of last winter's storms. The water caused a significant amount of damage in our attic, upstairs bedroom, and all the way down to the garage! Thank goodness for Green Oak Restoration. We called Green Oak based on the recommendation of a friend, who had suffered from a failed upstairs water heater. Brian at Green Oak, who presumably is the owner, really takes pride in his work and truly cares about customer service. The project extended out quite some time and Brian was always in contact, checking on the quality of work, and definitely always trying to gauge our customer satisfaction. I really appreciated that he cared about us as customers and took the time to ensure we were happy with the work, rather than trying to move on to the next thing quickly.